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Total Collections:
Overview for Administrators

From the research we have done, there is no doubt in our minds that Total Collections is one of the most powerful and flexible collections programs for a desktop computer available. If that was not enough, we have also made it easy to use.

The collections business being what it is, Total Collections is a continually evolving program. Many of the its features have come about through suggestions or requests of users, so please do not be bashful about any ideas or comments you have.

Our belief is that, if used properly, the Total Collections program should be able to significantly increase your annual net collection income. (Of course, a lot depends on just how good your present system is!)

The Total Collections program is not the only element in the loop. Several other factors will make important contributions to the overall rate of collections, like:

1- the professionalism of your collections department personnel
2- the accuracy of the data entered into the Total Collections program
3- the quality of the letters sent to debtors
4- how intelligently the power of the Total Collections program is utilized
5- whether interest is charged on delinquent accounts (it should be!)
6- how quickly and inexpensively judgments are obtained (Hint: get judgments in a lower level court)
7- the follow through on income-executions after these judgments.
As mentioned above, one of the major benefits of the Total Collections program is its ease of use. It has been carefully designed to be able to be operated by a person who has only nominal computer experience. That is also one of the reasons that the Macintosh computer was selected.

But do not let the simplicity of operation fool you! This program (and the Macintosh) has a great deal of sophistication and power. And because of the nature of the collections business, Total Collections is a complex software program. So the important point is: the more computer skills that your collections person has, the quicker and better the results will be...

On the next level, this program is also designed to be able to be modified by you, the end user. And no, we do not mean by a professional programmer. Total Collections was written in a object oriented programming language.

The most unique thing about this programming language is that it is basically English. All an individual needs to know so that they can program in this computer language is:
1) high school level English,
2) the ability to think logically, and
3) a few simple programming rules.
The writing of any sophisticated software program, like Total Collections, is a very complex job. Many times there were conflicting choices that we had to resolve. We would like to share with you our priorities, so that you can hopefully appreciate why certain decisions were made. In order of importance, our design objectives were:
1 - Power (maximum features)
2 - Ease of Use (having a simple interface with the operator)
3 - Performance (processing speed)
4 - File Size (how much space the program would take up on a disk)
Even though the Total Collections program is designed to do a superior job - and is user adjustable besides - we are available for additional consulting regarding: 1) modifications of Total Collections, 2) general collection questions, or 3) almost any Macintosh matters.

As most people know, the collections business is not only rather complicated, but everybody also seems to do it somewhat differently! So one way that we can assist you is in customizing your methods and procedures. Another possibility is in providing personnel training.

So far the greatest demand has been for general Macintosh consulting. For some people this is their first experience with a Macintosh. The usual result is that they want to buy more Macs for other uses. We do not sell hardware, but the fact that we are experienced Macintosh consultants means that we can give you helpful advice on just about any aspect of its use.

Please feel free to Email us with any Mac or collection questions.....



The Bottom Line is that Total Collections will improve your collection results:
=> it will bring in more dollars,
=> it will bring in more dollars, sooner,
=> it will bring in more dollars, with less work,
=> it will bring in more dollars, with less cost...



Return to the Intro Letter,
Review an outline of some of Features of Total Collection,
See the Two Screen Shots of the program.

Rev: 9/05/03