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NorthNet News
Issue 25
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NEW FLAT-RATE PRICING - Beginning May 1, 2000 NorthNet is going to flat-rate pricing of $14.95 per month with no extra charge for hours above a certain limit.

Please see our Terms of Service agreement for conditions: http://www.northnet.org/northnet/hterms.html

THE WINNER IS........ - The winner of NorthNet's Three Free Months Contest for the month of April was Sara Bonnell of Norwood.

Again, this contest is a way for NorthNet to give a little something back to its loyal customers. All residential customers are eligible for the random monthly drawing. Good luck to you all!

HELP US WITH A NEW NAME - As most of you are probably aware, on NorthNet's homepage we have a "System Updates" icon. This is the site where we post any new and pertinent information which is helpful to our customers.

We feel, however, that the term "System Updates" doesn't truly reflect the information we are trying to get across here. That's where you come in. We are running a contest throughout the month of May in which we would like you, our customers, to come up with a new name for this icon. We would like the concept to reflect the fact that this spot is a location where we post current and important information that we want to get out to you.

The winning entry will be selected on May 31, 2000 and will receive one free month of NorthNet service.

Contest rules: only one entry per user; you must be a residential customer; entries must be submitted by 8 a.m. on May 31, 2000. All entries should be submitted to pouimet@northnet.org

WE'VE EXPANDED - NorthNet is continuing to grow, and we are now available through the following access lines in these new locations:
315-612-5200 in Auburn
315-650-5200 in Clayton
315-645-5200 in Copenhagen
315-613-5200 in Dolgeville
315-620-5200 in Geneva
315-630-5200 in Hamilton
315-619-5200 in Herkimer
315-618-5200 in Little Falls
315-290-5200 in Lyons
315-584-5200 in Marion
315-615-5200 in Oneida
315-270-5200 in Penn Yan
315-617-5200 in Rome
315-553-5200 in Sodus
315-577-5200 in Waterloo
315-293-5200 in Wolcott

NOTE: For these numbers to be a local call for you, the town you're dialing into must normally be local for you, and Bell Atlantic must be your local carrier. If you are served by any other phone company for local services, you will be billed long distance.

As you can see, NorthNet has extended it's service beyond the North Country boundaries. As some of our customers move to other parts of the state, we wanted to try and accommodate them by expanding our services.

If you are experiencing busy signals where you reside, please let us know. We count on you, our customers, to let us know when you're facing a connection problem. By letting us know about busy signals, we are able to purchase more lines to alleviate this issue.

STUDENT RATES - We would like to remind all college students who are NorthNet customers that if you would like to continue with our service over the summer, you must let us know.

The student summer rate is $12.00 per month, paid in advance. The summer schedule is from June 1 to August 31, 2000. The semesterly rate runs from September 1 to December 31, at a cost of $47.00. And the academic rate runs from September 1 to May 31, at a cost of $95.00.

If you would like to continue with your NorthNet service over the summer, e-mail the Billing Department at billing@northnet.org or call them at 1-800-401-6954.

BUSINESS EXPO - If any of you are planning on attending the Plattsburgh Business Expo on May 18, please be sure and stop by our booth and say hello.

The Expo is being held from 10 a.m. to 6 p.m. at the SUNY Plattsburgh Field House.

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